Contact ChangeNOW Crypto Exchange Support (2026)

Get expert assistance with crypto swaps, explore business partnerships, or integrate our API. Our dedicated support team is here to help you succeed.

ChangeNow Exchange customer support and business contact center

How We Can Help You

Customer Support

Get help with crypto swaps, transaction issues, account questions, and technical support from our experienced team.

Email Support support@changenow.ing
Response Time Within 2-4 hours during business hours

Business Partnerships

Explore partnership opportunities, white-label solutions, and custom integration services for your business needs.

Business Email partnerships@changenow.ing
Partnership Types API integration, white-label, affiliate programs

API Integration

Technical support for developers integrating ChangeNow Exchange API into their platforms and applications.

Developer Support api@changenow.ing
Documentation Comprehensive API docs and code examples

Send Us a Message

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Our Location & Hours

ChangeNow Exchange Headquarters

Business Address

36 East 8th Street
New York, NY 10003
United States

Business Hours

  • Monday 9:00 AM - 6:00 PM
  • Tuesday 9:00 AM - 6:00 PM
  • Wednesday 9:00 AM - 6:00 PM
  • Thursday 9:00 AM - 6:00 PM
  • Friday 9:00 AM - 6:00 PM
  • Saturday Closed
  • Sunday Closed

Note: Our cryptocurrency exchange platform operates 24/7, but business hours above apply to customer support and partnership inquiries.

Support Categories

Exchange Support

Get help with cryptocurrency swaps, transaction status, and exchange-related questions.

  • Transaction status inquiries
  • Swap completion issues
  • Rate and fee questions
  • Refund requests
  • Supported currencies

Technical Support

Technical assistance for platform issues, API integration, and mobile app support.

  • Website functionality issues
  • Mobile app troubleshooting
  • API integration support
  • Browser compatibility
  • Security questions

Business Inquiries

Partnership opportunities, enterprise solutions, and business development discussions.

  • Partnership proposals
  • White-label solutions
  • Enterprise integrations
  • Affiliate programs
  • Custom development

General Information

General questions about ChangeNow Exchange services, policies, and company information.

  • Service information
  • Company background
  • Privacy and security
  • Terms of service
  • Media inquiries